Comcast Business VoiceEdge / Business Voice: forward missed calls to LeadClaim
For Comcast Business landlines. Replace LeadClaim number with the 10-digit number in your welcome email (digits only, no dashes).
Sign in to Business VoiceEdge or the Comcast Business app → Voice → Call Forwarding. Turn on Call Forwarding No Answer and Call Forwarding Busy, enter the LeadClaim number, set the rings, then Save.
Dial *72 + LeadClaim number. Cancel with *73.
In VoiceEdge, create a schedule (for example, weekdays 6 PM–7 AM plus weekends) and attach Call Forwarding Always to that schedule.
Comcast Business support: 1-800-391-3000.
Test it (2 minutes)
- From a different phone, call your business number.
- Don't answer. Let it ring.
- LeadClaim should pick up after your ring delay. Say "this is a test."
- Check that the lead text arrives on your alert cell.
- Call again while you're on another call to test busy forwarding.
Codes and portal menus are current as of October 2026, but carriers change them. If a step doesn't match what you see, email hello@leadclaim.co or call your carrier, and we'll get it working.
Wait for your approval: turn on forwarding only after you've heard and approved your test-call recordings.