LeadClaim SMS Terms and Opt-In

Last updated: October 10, 2026

LeadClaim is a missed-call and after-hours answering service for Plumbing, HVAC and Roofing companies, operated by JUSTCUDE LLC. This page explains the LeadClaim text message (SMS) program: who receives texts, how people opt in, and how to opt out. LeadClaim sends transactional and service messages only. We do not send marketing texts, and we never require text consent to buy or use the service.

Program summary

  • Brand / program name: LeadClaim (JUSTCUDE LLC)
  • Sending number: (980) 455-8257
  • Message types: new-lead and emergency-call alerts, call summaries, setup updates, and service notices to LeadClaim clients; and a confirmation text to callers who ask for one during a call.
  • Message frequency varies. Clients typically receive one alert per answered call. Callers receive one confirmation text per request.
  • Msg & data rates may apply.
  • Opt out: reply STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) at any time. Help: reply HELP, email hello@leadclaim.co, or call (980) 455-8257.
  • Consent to receive texts is optional and is not a condition of purchase.
  • Carriers are not liable for delayed or undelivered messages.

Caller confirmation texts for a LeadClaim client's business may be sent from that business's own registered number and under its business name, with LeadClaim as the service provider; all other SMS terms (frequency, rates, STOP/HELP, no sharing) apply.

1. How clients opt in (website forms)

Business owners and staff give their mobile number on our setup form at https://www.leadclaim.co/#start and on our client onboarding form at https://www.leadclaim.co/onboarding (completed after signing up). Each form has a separate, optional checkbox for text messages. It is unchecked by default, it is separate from accepting our Terms of Service, and the form can be submitted without it. If the box is left unchecked, we never text that number; we contact the client by email, or by phone call only for a setup call they asked for.

Setup form checkbox text (exactly as shown on the form):

Onboarding form checkbox text (exactly as shown on the form):

When a client checks the box, LeadClaim sends this confirmation text:

LeadClaim: You're opted in to lead alerts and service texts for [Company Name]. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

2. How callers opt in (verbal, during a call)

People who call a line answered by LeadClaim's automated AI phone assistant (for example our line at (980) 455-8257) can ask for a text confirmation of their request. The assistant only sends a text after the caller clearly says yes. It reads this script:

Assistant: "Would you like a text confirmation of your request from LeadClaim to this number? Message and data rates may apply, and message frequency varies. You can reply STOP to opt out or HELP for help at any time. Our terms and privacy policy are at leadclaim.co. Is it okay to text you? Please say yes or no."

Caller: "Yes."

Assistant: "Great. You'll get a text shortly. Reply STOP at any time to opt out."

If the caller says no or does not answer, no text is sent. The first text after a yes is:

LeadClaim: Thanks for calling. We got your request for [Service] at [Address]. The team will follow up soon. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

3. Sample messages

  • LeadClaim: NEW LEAD for [Company Name]. [Caller Name], [Phone], [Address]. Issue: [Issue]. Urgency: [Level]. Reply STOP to opt out.
  • LeadClaim: EMERGENCY call for [Company Name]. [Caller Name] at [Phone] reports [Issue] at [Address]. Please call back now. Reply STOP to opt out.
  • LeadClaim: Your assistant for [Company Name] is ready. Test-call recordings were sent to your email. Questions? Reply HELP. Reply STOP to opt out.

4. Opt-out and help

Reply STOP to any message to stop receiving texts. You will get one final confirmation: LeadClaim: You're unsubscribed and will receive no more texts. Reply START to resubscribe.

Reply HELP for help: LeadClaim: Help with lead alerts and texts: email hello@leadclaim.co or call (980) 455-8257. Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out.

5. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We use mobile numbers only to send the messages described on this page. See our Privacy Policy and Terms of Service.

Contact

LeadClaim, operated by JUSTCUDE LLC · hello@leadclaim.co · (980) 455-8257 · www.leadclaim.co