Missed-call answering service for Plumbing, HVAC and Roofing contractors
When you're on a job, on another call, or off for the night, your phone still rings. LeadClaim answers the calls you miss, takes the job details, sends real emergencies to your cell, and texts you the lead. You keep your number and your crew keeps working.
Demo tip: call and pretend you're a homeowner with a leak, a backed-up drain, no heat or AC, or storm damage to the roof. Use any address. It takes about 2 minutes, and it's what your callers would hear.
Why missed calls cost contractors so much
Most homeowners with a leak or a dead AC don't leave a voicemail. They call the next company on Google. Invoca's 2026 home-services benchmarks found that only 52% of calls are answered by a person (Invoca, 2026), and fewer than 3% of callers sent to voicemail leave a message (Invoca). For a small company, that's real jobs every week going to whoever picks up first.
Answering for the calls you can't get to
- On a job. Hands in a water heater or up in an attic, the call forwards after the rings you choose.
- On another call. Busy forwarding sends the second caller to LeadClaim instead of voicemail.
- After hours, weekends, holidays. Emergencies go straight to your on-call cell. Routine calls wait in a text for the morning.
Plumber answering service
Burst pipes, sewer backups, leaking water heaters, slab leaks. The assistant walks callers to the shutoff, takes the address, and flags the emergencies your on-call plumber needs to hear about now. See how it works for Plumbing companies.
HVAC answering service
No heat in a freeze, no AC in a heat wave, CO alarms. It triages by the temperature and who's in the home, alerts your on-call tech, and books tune-ups and replacement estimates. See how it works for HVAC companies.
Roofing answering service
Storm calls, active leaks, inspection requests, and insurance-claim questions, often while your whole crew is up on a roof. It flags water coming in as urgent, records the claim status the homeowner gives, and gets you the lead fast so you can be the first roofer to call back. See how it works for Roofing companies.
Voicemail vs. a human answering service vs. LeadClaim
| Voicemail | Typical human service | LeadClaim | |
|---|---|---|---|
| Picks up | Never | Usually, if they're not busy | First ring, every time |
| Knows your trade | No | Generic script | Your emergencies, fees, and service area |
| Emergencies | Heard next morning | Depends on the operator | Your on-call cell, right away |
| Price | Free, but jobs walk | Per call or per minute | Flat, from $297/mo |
Nationwide, set up remotely
LeadClaim works with Plumbing, HVAC and Roofing companies across the US. Setup is done over email and phone, and you're usually live within 48 hours. Forwarding steps for your carrier.
Flat monthly price. No setup fee.
Month to month, cancel anytime. We build it, test it, and manage it. You approve the test calls before anything goes live, and you don't pay until you do.
It starts with a 10-minute setup call: we go over your hours, service area and emergency rules, then set LeadClaim up on your missed calls for one week at no cost and no card on file. You get every lead text and recording. At the end of the week, keep it on a paid plan (After-Hours starts at $297/mo) only if you want to. If you do nothing, it simply turns off. Limited to a few companies a week because we set each one up by hand. Book your setup call · Trial terms
- Nights, weekends, holidays
- Up to 300 minutes
- Emergency alerts to your cell
- Lead text to your phone
- Caller confirmation texts (set up on request)
- Monthly report
- Every missed call, 24/7, including daytime calls while you're on a job
- Up to 800 minutes
- Custom on-call rules by time and day
- Same-day script changes
- Everything in After-Hours
- Up to 2,000 minutes
- Calendar booking (set up on request)
- Multiple lines or locations
- Spanish answering (set up on request)
- Everything in Full Coverage
No setup fee. Plans start after your free week, only if you choose to keep it. Overage is $0.25/min beyond plan minutes, and we tell you before it applies. You pay only after approving your test calls.
Want to hear it before you decide? Call the demo line: (980) 455-8257
If LeadClaim doesn't catch at least one call that turns into a paying job in your first 30 days, email us and we'll refund your first month. No forms, no argument. Details
Missed-call answering questions
What is a missed-call answering service?
It's a service that picks up the calls your company can't get to and takes down the job, instead of letting them go to voicemail. With LeadClaim, calls you don't answer forward to your assistant, it gets the caller's name, number, address, and problem, and you get a text about a minute later.
Is this an after-hours answering service or a daytime one?
Both. The After-Hours plan covers nights, weekends, and holidays. Full Coverage picks up any call you miss, 24/7, including the ones that ring while you're on a job or on another call.
How is it different from a human answering service?
Human services usually bill per call or per minute and read from a generic script. LeadClaim is a flat monthly price, answers on the first ring every time, and is set up with your trade's emergencies, your fees, and your on-call rules.
Do you work with companies in my state?
Yes. LeadClaim works with Plumbing, HVAC and Roofing companies anywhere in the US. Everything is set up remotely over email and phone, so you're live in about 48 hours.
Do I have to change my phone number?
No. You keep your number and turn on conditional call forwarding, which takes about two minutes. LeadClaim only picks up when you don't answer or are busy, or after the hours you choose. Carrier-by-carrier steps.
Is there a contract?
No. Month to month, cancel anytime, plus the 30-day one-job guarantee.