Grasshopper: forward missed calls to LeadClaim
For Grasshopper virtual business numbers. Replace LeadClaim number with the 10-digit number in your welcome email (digits only, no dashes).
Web app → Settings → Extensions → your main extension → Call Forwarding → Add a forwarding number → enter the LeadClaim number → put it last in the ring order (or set it to ring after your cell).
Under the same extension, make sure voicemail only picks up after LeadClaim, or turn it off.
Use Business Hours to send after-hours calls straight to the LeadClaim number.
Test it (2 minutes)
- From a different phone, call your business number.
- Don't answer. Let it ring.
- LeadClaim should pick up after your ring delay. Say "this is a test."
- Check that the lead text arrives on your alert cell.
- Call again while you're on another call to test busy forwarding.
Codes and portal menus are current as of October 2026, but carriers change them. If a step doesn't match what you see, email hello@leadclaim.co or call your carrier, and we'll get it working.
Wait for your approval: turn on forwarding only after you've heard and approved your test-call recordings.