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Spectrum Business Voice: forward missed calls to LeadClaim

For Spectrum Business landlines. Replace LeadClaim number with the 10-digit number in your welcome email (digits only, no dashes).

1Set up no-answer and busy forwarding (recommended)

Sign in to Spectrum Business Voice Online Manager (or the SpectrumBusiness.net portal) → Voice → choose the line → Call Forwarding → turn on Forward when busy and Forward when no answer → enter your LeadClaim number → set rings (we suggest 4) → Save.

2Forward everything from the phone

Lift the handset, dial *72, wait for the dial tone, then dial LeadClaim number. When someone answers (LeadClaim will), forwarding is on. Cancel with *73.

3Busy / no-answer star codes (some markets)

Busy *90 + LeadClaim number (cancel *91) · No answer *92 + LeadClaim number (cancel *93).

Spectrum business support: 1-800-314-7195.

Test it (2 minutes)

  1. From a different phone, call your business number.
  2. Don't answer. Let it ring.
  3. LeadClaim should pick up after your ring delay. Say "this is a test."
  4. Check that the lead text arrives on your alert cell.
  5. Call again while you're on another call to test busy forwarding.

Codes and portal menus are current as of October 2026, but carriers change them. If a step doesn't match what you see, email hello@leadclaim.co or call your carrier, and we'll get it working.

Wait for your approval: turn on forwarding only after you've heard and approved your test-call recordings.

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